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FAQs - Sunshine Group

Most Popular Questions Searched By Students On Our Academic Help Services

“Clients Satisfaction Is Our Utmost Priority”

Q. 1. Why Choose Sunshine Group?

We are the most trusted assignment help brand in Malaysia, offering quality writing services through its excellent team of assignment helpers, who have vast experience in academic writing, offering the best quality content within the deadline and with plagiarism free guarantee.

Q. 2. What’s the background of Writers?

We have a vast team of assignment helpers and writers from different fields ranging from Management to Science, for all academic levels starting from Degree to Ph.D. levels.

Q. 3. On time Delivery?

We never compromise when it comes to deadline and delivery of assignment on time. Our writers make sure that all orders are submitted prior to the deadline so that you can proofread your paper before handing it over to your tutor.

Q. 4. Plagiarism Free works?

As promised all the work is done from scratch. Each piece is checked through with Plagiarism Checking Tools or Software.

To avoid any plagiarism, we check our completed papers three times  after writing, editing and proofreading by using reliable plagiarism detection software. We have strict policies against plagiarism. We only provide customized 100 percent original papers.Students can ask for the reports if they want.


*Conditions Applied


Q. 5. Any Confidential?

Of course, you are always protected and your identity secured. For those students availing assignment help from us can be assured that their personal information is kept confidential with us. We maintain the confidentiality of the our clients information. Hence, client buying essay and other assignments are safe and secure with us.

Q. 6. Do you people have some special tutoring services for preparing for exams?

Yes we do provide tutoring services for exams,but you are required to give us a min 24 hour for answering due to the large number of order in each days. 

Q. 7. Cost of Tutoring?

All our tutoring help costs depend on the subject, the complexity of the topics, the urgency of the help along with the amount of help required. Still you guys don't need to worry as the cost of our quality service does not make hole in your pockets. We are affordable and make sure that you get your money’s worth.

Q. 8. What if the work needs revision?

We shall get it revised as per your feedback Except for the new instruction or required exceed 300 words for this time of amendment, else it would be chargeable.

Q. 9. I am already living on a part time job and have lots of bills to pay. I have very less money to afford but still want tutoring. Can you people help?

We know how hard it is for students to afford money given the cost of education and other financial engagements. So we have kept the prices rock bottom and one of the lowest in the market. We couldn’t make the service free because we cannot compromise on the quality of tutoring.

Q. 10. How do I place my order by email?

Kindly please fill out the following form and forward to our email, thanks 🙂
Client name : 
Qualification : 
Subject :  
Paper : 
Num of words : 
Fb names :
Phone number: 
Due date : 
Referencing style : 
Additional instructions : 
Note: Kindly provide us the questions (softcopy) and also relevant slides for reference purposes.

Please indicate clearly all relevant instructions in the email (1 final email). If you required the writer to amend/change the order due to your negligence / overlooked, the writer might charge penalty amount. 

Frequently Asked Questions (FAQs) by clients on our SMM BOOSTER PIONEER

Here you can view all the most frequently asked questions. Click on the question you want an answer to and the answer should appear. If you have more questions, don't hesitate to WhatsApp us.

Q. 1. What does the SMM service you offer?

We offer almost every common SMM services at lowest rate for promoting your or your clients social Media Profiles including Facebook. Instagram, Twitter,Youtube,Titok and much more just with a click of a button.

Q. 2. How can I set up my own business online and make good cash from your sites?

Since we have provided all these common SMM service on our website so you can just purchase from us  and sell all theses to marketplaces. Exp: 1k FB page Likes &    Followers cost you around RM 80, you sell RM 100, which means you can earn RM 20. One day selling 10k of this package ,you manage to earn RM 200 per day. RM 200 x 30 = RM 6000 a months.

Q. 3. How much time to start and complete the orders?

Most of the time, we promised our clients their order will start within 72 hours. Some time could be delay due to some specific reason such as Social Media sites Update or under Maintenance of our sites. Thus, we may not give you any guaranty for any delay,but We provide our best estimation for each orders during the processing of orders, however these are estimates. No worries, you can still submit a ticket to us if your order has been taken up to 72 hours since the days you placing your order with us.

Q. 4. Will My/Client Account be in Danger if I purchase your service?

No worries, you are 100% safe with us since we’ve offered our service to lots of regular clients, and have never heard of any account being banned or deleted after using our service. Most importantly, we take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your personal information to anyone. All personal information is encrypted and saved in secure servers.

Q. 5. Can I cancel the order which already place?

This is an automatic server so after place order we can't edit, change, cancel an order even if you insert wrong link. Make sure to check example link on service description. Order with different link format will not get refill / refund. Wrong link order can mark as completed automatically without delivery and in this case no cancel / refund. At the same time, if you delete / change / make private your page or URL after place order or after complete the order then we can't refill, cancel or refund it.

Q. 6. Will I be refunded for drop Followers or Likes?

Our system will look at start count when you place order and mark as completed after enough quantity. So, don't ask us for cancel or anything with reason "Views / Likes / Followers come from my real user, my fans, other seller etc.We Only guarantee the followers / likes / views that we deliver. We don't provide a guarantee for the total existing followers / likes / views which you bought from other provider or got organically.Example: If the order start count is 500, the order amount is 1000, we only guarantee the 1000 followers / views / likes that we provided, not the total 1500 or your previous 500.

Q. 7. What’s the different between Normal & Advance package?

It was actually nothing much difference between both these package. The only difference is just that Advance has provided up to 30 days refills without additional cost while the normal package was just about 2 weeks period of refills only.

Q. 8. How can I pay? Is there a monthly subscription? Is it safe?


You can pay with either local bank manual transfer, online banking or maybe some other reliable international transfer platform. All transactions are processed by a certified bank. We don't store any sensitive information about the payments, so it's 100% safe. Skrills payments are also accepted. We do not use recurring payments for automatic plans. When your order is completed we send you an Order ID so that you could renew the package if needed.


General Queries for our graphic design service

Here is the general query from our previous clients.If you need more information about our design services, contact us right away and we will be more than happy to assist you.  Visit Sunshine Group Now

Q. 1. What are the other design services that you offer?

Our designer have vast experience in designing different types of stationery which include brochures, business cards, flyers, banners, posters, graphic motion video and more. Our designers first understand the goals and objectives of your business then produce designs that perfectly meet your business requirements.

Q. 2. How does Sunshine Group compared to hiring a freelancer?

Just like hiring a freelancer, at Sunshine Group you get your own dedicated designer at a fraction of the freelancer cost. Our platform helps you manage all your design projects, increasing the productivity of your team. Working with Sunshine Group makes design effortless so you can focus on achieving your business goals.


Q. 3. How does Sunshine Group compare to working with an agency?

We pride ourselves on our high quality which we deliver at an extremely low rate. We deliver our projects at approximately 70% of the cost of equivalent agency projects for the same or better quality.


Q. 4. How long it takes for my design project to be completed?

We complete design project upon the number of days decided at the time of discussion. However revision if needed later could cause a little delay as our services comes with quality, which takes time.

Q. 5. Is there a need for physical meeting before my project begins?

Most of our service and even the design projects are generally completed with via email or WhatsApp. Regular updates will be provided and your preferences will be implemented too.

Q. 6. When does my project start?

Will start arranging on your project starts soon after we get your design request along with the advance payment.

You get the initial concepts of the logo within 7 business days. Final logos will be delivered once the logo is finalized. It can be delivered on the same day of finalization or the next day depending on the time we receive the confirmation.

Q. 8. How many concepts do you offer?

We offer you with 2 initial Logo design concepts, depending on the package that you choose. For the rest other design project only one concepts will be provided.

Q. 9. How many revisions do you offer for my design project?

You will get max 2 revisions for your design project. For the next revision would be chargeable.Each project valid till 14 days.

Q. 10. What file formats are supplied by your team?

For your convenience, we provide the designs in the following file formats: JPG & PNG, PDF files or All files  

Q. 11. Do you offer Logo re-designing services also?

Yes. We not only help you to get an appealing new logo but also offer logos re-design service to provide your existing logo with a refreshed look and feel. Simply mention that you require a logo re-design service in your request.

Q. 12. Do you provide printing services?

No. We provide the print ready files which can be printed by any local printers.

Q. 13. Do I need to provide you with an idea of my own?

Yes, of course. While filling up the questionnaire during the order process, you need provide us with your idea or sample image of your design concepts so that our designers can work according to that.


Q. 14. Do I own the design copyrights?

Yes, of course. 100% Ownership Right


Q. 15. Do you provide a money back guarantee?

No. Our design services are not available with a money guarantee however we always assure that the needs and expectations of our clients are always fulfilled. We tirelessly work on your designing till the time you are satisfied with the results.


Q. 16. I have some more questions which I can't find here. How do I get those answers?

You can ask your question anytime by filling in the “Your Requirement” field in the form in Contact US page. We will get back to you with our answers within 24-48 business hours. For the quick response, you can WhatsApp directly to us.


Claim $20 bonus when you refer a min 2 friends to us in a single order! #T&C Apply 

Claim RM20 bonus when you refer a min 2 friends to us in a single order! #T&C Apply